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Sector
Company
Hotels
Retail
Restoration
Education
Health
What type of service have you received recently?
How would you rate the quality of the service provided?
⭐⭐⭐⭐⭐ (Excellent)
⭐⭐⭐⭐ (Very good)
⭐⭐⭐ (Acceptable)
⭐⭐ (Poor)
⭐ (Very poor)
How would you rate the speed of our team's response?
Very fast
Adequate
Slow
Very slow
Did the service received meet your expectations?
Yes, it exceeded my expectations
Yes, it met my expectations
Not at all
No, it was unsatisfactory
Was the staff at Setek Consultants friendly and professional?
Yes, totally
Mostly yes
Not in all cases
No, I had a bad experience
Did you receive effective solutions to your problems or queries?
Yes, completely
Partially
No, I had to find another solution.
How do you evaluate the usefulness of the technological solutions implemented?
Very useful and effective
Useful, but with room for improvement
Not very useful
They were not adequate
Has the implemented technological solution improved your processes or productivity?
Yes, significantly
Yes, but in a limited way
There have been no changes
What aspects do you think we should improve? (Check all that apply)
Would you recommend Setek Consultants to other companies?
Yeah
I'm not sure
No
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