Success Story: NY University Abu Dhabi

NY University Abu Dhabi is a prestigious university located in Abu Dhabi, United Arab Emirates, with a diverse and international academic community. The institution is characterized by its innovative and technological approach to teaching and research.

Initial Problem or Challenge

The university faced a recurring problem connecting Mac devices to its corporate Wi-Fi network due to the need to comply with the 802.1x security protocol. This led to user frustration and connectivity issues that interfered with academic and administrative performance.

Solution implemented

SETEK developed a custom script that was deployed on all of the university's Mac devices. This script enabled:

• Automatically connect devices to the Wi-Fi network using the 802.1x protocol.

• Simplify and streamline the connection process without manual user intervention.

• Ensure a fast, secure and stable connection.

Results Obtained

• Significant reduction in Wi-Fi connectivity issues on Mac devices.

• Improved user experience by eliminating the need for complicated manual configurations.

• Increased network security by efficiently complying with the 802.1x protocol.

Conclusion

The solution implemented by SETEK enabled NY University Abu Dhabi to significantly improve the connection experience of its Mac devices to the corporate Wi-Fi network. This contributed to a more efficient and secure academic and administrative environment.